Client Stories & Reviews

What Clients Say

We brought six used S19j Pros to Ashcore before signing a hosting contract. Two units failed the stability threshold — variance above 6% after hour 40. The seller adjusted the price per unit based on the report. Without that data we would have racked problem hardware on day one.

— Hyeon-woo Lee, hosting operator, Busan

The comparison between our L7 and a competitor's unit was exactly what I needed. Noise was the surprise factor — the quieter machine ran 1.8% lower on hash but our neighbours in the apartment block appreciated the trade-off. Report was thorough, though I wish the thermal photos had higher resolution.

— Anita Bergström, home miner, Seoul

Marcus walked us through the CSV export on a call, which helped our in-house team integrate the logs. The assessment itself was solid. Turnaround was three days longer than quoted because of a fan replacement we requested mid-run — they communicated that clearly.

— Tae-yang Yoon, fleet manager, Ulsan

Extended Project Story: Coastal Hosting Facility

Client: A twelve-rack facility in Haeundae converting a former restaurant space.

Challenge: Incoming summer humidity was causing intake condensation on units mounted near an exterior wall. The operator needed to know whether stability issues were environmental or hardware-related before ordering thirty new units.

Our work: On-site audit sampling eight representative rigs across three rack rows, followed by lab assessment of the two worst performers.

Outcome: Three units showed firmware-related variance unrelated to humidity. Five units had stability degradation tied to restricted intake airflow. The client re-ducted the exterior wall row and deferred two unit replacements, saving approximately ₩14 million against their original replacement budget.

Timeline: On-site day in March, lab reports delivered nine days later.


Extended Project Story: Used Equipment Purchase

Client: Independent miner in Jeju purchasing four second-hand Whatsminer M30S units from a mainland seller.

Challenge: No return policy once shipped to the island. Buyer needed neutral verification before final payment.

Our work: Four parallel 72-hour stability assessments with matched power supplies.

Outcome: Three units passed within a 3.1% variance band. One unit showed fan bearing wear causing a 7.4% drop after hour 50. The buyer renegotiated a ₩380,000 discount on that unit and replaced the fan locally.

Timeline: Units received on a Monday, reports sent the following Tuesday.


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