Last updated: 14 November 2025
1. Data Controller
Service Ashcore Mining Review Co., Ltd. Office 9, 26 Example-ro, Haeundae-gu, Busan 00000 Email: info@service-ashcore.click Phone: +82 51 0000 2041
2. Data We Collect
We may collect the following personal data:
- Contact information — Name, email address, phone number provided through our contact form or direct correspondence
- Service information — Equipment models, facility addresses, and project details you share when requesting assessments
- Technical data — IP address, browser type, and pages visited, collected through essential and analytics cookies (see our Cookie Policy)
- Payment information — Bank transfer references; we do not collect or store card details through this website
3. How We Use Your Data
We use personal data to:
- Respond to inquiries and provide requested services
- Deliver assessment reports and related communications
- Process payments and maintain financial records
- Improve our website and understand visitor traffic (analytics cookies, with consent)
- Comply with legal obligations under South Korean law
4. Legal Basis for Processing
We process personal data based on:
- Your consent (contact form submissions, analytics cookies)
- Contractual necessity (delivering services you have engaged)
- Legitimate interests (website security, service improvement)
- Legal obligations (tax and accounting records)
5. Data Retention
- Contact form inquiries: retained for 24 months unless a service engagement follows
- Service records and reports: retained for 7 years for accounting and dispute resolution
- Analytics data: retained for 14 months
- Cookie consent preferences: retained until you clear browser storage
6. Data Sharing
We do not sell personal data. We may share data with:
- Payment processors and banks for transaction processing
- IT service providers who host our website infrastructure, under data processing agreements
- Legal authorities when required by South Korean law
7. International Transfers
Our website may use analytics services with servers outside South Korea. Where data is transferred internationally, we ensure appropriate safeguards are in place consistent with the Personal Information Protection Act (PIPA).
8. Your Rights
Under PIPA and applicable regulations, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of data no longer needed for its original purpose
- Withdraw consent for analytics cookies at any time
- Lodge a complaint with the Personal Information Protection Commission (PIPC)
To exercise these rights, contact info@service-ashcore.click. We respond within 30 days.
9. Security
We implement appropriate technical and organisational measures to protect personal data, including encrypted connections (HTTPS), access controls, and staff training on data handling.
10. Children’s Privacy
Our services are not directed at individuals under 18. We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this policy periodically. Changes are posted on this page with an updated date.